Terms & Conditions

These terms and conditions set forth the general terms and conditions of your use of the onion10.com website and any of its related products and services . 

This Agreement is legally binding between you and this Website authority. By accessing and using the website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.

 If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity.

 If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the website and services.

 You acknowledge that this Agreement is a contract between you and the website authority, even though it is electronic and is not physically signed by you, and it governs your use of the website and services.

Service Delivery

All services can be accessible upon service purchases. To process our payments we use Stripe and that supports most of the debit and credit cards i.e. MasterCard, Visa, American Express, Discover, JCB, etc. You must accept their terms and conditions before paying.

Your buying information will be mailed to your email address. You have to create an account on our site to use any of our services. After creating an account, contact us via our support email to receive your proposal letter. We will reply back with your desired service in detail and go through the process for the completion of the deal with ease.

If your payment is not successfully completed for any reason or issues, we will need to investigate it. Delays may occur up to 1 hour to 48 hours based on the situation and the extent of further investigation if required after a fraud alert has been activated.


For advertising purposes and according to service requirements we have the right to post information related to your business in social media, publisher, and search provider websites, like Facebook, LinkedIn, Instagram, Google, local online newspapers, Twitter, Pinterest, YouTube. All kinds of posting will be done with your consent.

We will be using the information you provide to build up contents of social media and websites, and this information is like copy, form, size, text, graphics, names, addresses, phone numbers, URLs, logos, trade names, trademarks, service marks, endorsements, photographs and videos. Ensure that the information that you provide to our agency is truthful and does not have any malicious intention.


Once you get our service, you may contact us for help or support via comment or sending a message from the item support zone and will do our best to review and fix it. We will try to provide a solution via the comment, support ticket, or email. Our expert will look close through it if there is a critical problem.


However, all of our customer purchases can be pending for a manual anti-cheat checkup to review the payment system. You will receive an elaborate email about your payment. An anti-cheat check happens due to the progressive number of deceptive transactions from individuals who are not genuine cardholders of the credit cards used during purchases. The customer account can be ceased for a manual anti-cheat check for 24 hours, also it can be ceased for a longer term for more investigations.

Price Changes

Over time our price may change and Onion10 holds the right to change the service price depending on priority.


Onion10 provides services with perfection, yet if there is any mismanagement we will look after it.

Clients can cancel any services agreement showing reasonable circumstances. If clients come across some typographical errors, incorrect ad placements, under deliveries, omissions, or errors in advertising, social media, and website content provided by us, please let us know. We will try our best to fix it asap. 

All kinds of content and materials made by this agency for clients will be sent for revisioning and checking to the client before final hand over. The Onion10 authority will not liable for any kind of error, loss, or damages after completion of the service contract.

Links to Other Resources

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. 

We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. 

We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the website and services. Your linking to any other off-site resources is at your own risk.

Unauthorized Usage

You should not use the Onion10 service for any unauthorized purpose, strict action will be taken upon violation of any laws in our jurisdiction (including but not limited to copyright laws) as well as in the order of the laws of the European Union and International law. It is forbidden to use our services against civilize violence, pornography, incivility content, or piracy links.

We reserve the right of blocking your user account instantly if we notice any unacceptable usage.

If you signed up on the Onion10 .com website, you are liable for maintaining the safety of that, and you are fully responsible for all activities that happen under this account and any other operations are taken from that. Must notify us without delay any disallowed uses of your account.

Intellectual Property Rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. 

 All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of the administrator or its licensors. Your use of the website and services grants you no right or license to reproduce or otherwise use any of the trademarks.

Dispute Resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Bangladesh without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Bangladesh. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Bangladesh, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Changes and Amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes. 

Acceptance of These Terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting Us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form or send an email to [email protected]

This document was last updated on August 30, 2020